Always at Your Service: How Caudelle is Raising the Bar with White Glove Customer Care (and our new Podcast)
- easter59
- Sep 11
- 3 min read
Always at Your Service: More Than a Motto
At Caudelle Interior Installations, customer service isn’t a department, it’s our entire culture. From the first warehouse pickup to the final art placement in a client’s home, we deliver precision, professionalism, and polish. Designers know that when they call Caudelle, they aren’t just hiring installers, they’re enlisting partners who make every detail effortless.
Our motto, “Always at Your Service,” isn’t just a tagline. It’s a promise. Whether we’re carefully hanging a priceless artwork, installing oversized mirrors in a penthouse, or coordinating delivery for a Serenbe Showhouse, we lead with a white glove standard that consistently wows clients and keeps projects stress free.
Customer Service That Goes Beyond Logistics
Here’s the secret: exceptional installations are really about exceptional people.
Our team is trained not just to move and install, but to anticipate needs, solve problems, and protect designers’ reputations.
Some examples:
Showhouse ready precision – Delivering flawless placement under tight deadlines.
Problem solving under pressure – Construction running late? We keep projects moving without the panic.
Designer first mentality – We represent your brand as if it were our own.
Introducing Our New Podcast:
On the Move: The Art of Interior Installations
Because great service deserves great storytelling, we’re proud to launch our new podcast: On the Move: The Art of Interior Installations
Hosted by Kelly Caudelle and his daughter Caralee, this podcast takes listeners behind the scenes of the design world’s best kept secret: the art (and sometimes chaos!) of installation. With insider tips, fun trivia, and candid stories from Atlanta’s top designers, each episode is equal parts informative and entertaining.
Some topics you’ll hear about:
The “white glove” difference and why it matters in today’s design projects.
Behind the scenes stories from showhouses like Serenbe Showhouse and Modern Luxury’s LIVE & DESIGN
How to manage tight deadlines when construction runs late.
The Caudelle team’s favorite “oops” moments (yes, we’ll admit them!), and how we fixed them.
It’s witty. It’s informative. It’s proof that installation is more than moving furniture, it’s an art form.
Why This Matters for Designers
For interior designers, every project is about trust. You trust us with your vision, your clients, and your reputation. With Caudelle, you don’t just get a service, you get a solution.
And now, with our podcast, you get a direct line into our philosophy, methods, and the stories that make our work unforgettable.
The Caudelle Solution
Whether you need FF&E receiving, fine art handling, or large scale commercial installations, Caudelle's customer service first approach ensures your project shines.
"Art Weighs More Than You Think"
**That sleek looking framed artwork in a designer’s project? Some large scale pieces can weigh over 200 pounds once framed and glassed.
Caudelle uses museum standard equipment and handling techniques so that priceless art is always secure.
"Rugs Can Outsmart Rooms"
**High end rugs are often woven in sizes that don’t match standard room dimensions.
Caudelle’s precision install team helps designers position rugs with perfect alignment so furniture, lighting, and art all fall into harmony.
"Showhouses Are Built for Instagram"
**On average, over 70% of a showhouse’s visitors take photos specifically of statement installations like chandeliers, large artwork, or sculptural furniture.
Caudelle ensures these “Instagram moments” are flawless from every angle. Follow us @caudelle_intstallations.
Comments